Phyllis was great
Phyllis was great. Verified everything and understood my concern right away. She was clear and precise about the case. Wonderful customer support!
Date of experience: April 24, 2024
Reply from Rex MD
3,520 total
Phyllis was great. Verified everything and understood my concern right away. She was clear and precise about the case. Wonderful customer support!
Date of experience: April 24, 2024
Reply from Rex MD
Phyllis helped me and she was wonderful. I needed to cancel my prescription because I had too much and I was having some issues that my personal doctor needed to address. I thought it might be hard to do but Phyllis did everything and even funded an order that was coming. Thank you!
Date of experience: April 15, 2024
Reply from Rex MD
I placed a re-order for meds on April 20th. There was issues with the web page that ignored my order.
Alvin called back and we straightened out the order. Alvin did a great job in correcting my order. Thank you Alvin
Date of experience: April 20, 2024
Reply from Rex MD
I spoke with Phyllis when I called. You couldn’t ask for a more friendly person to talk with. She took care of all my concerns.
Date of experience: April 25, 2024
Reply from Rex MD
It was quick and easy, no appointments and no waiting in a line
Date of experience: April 26, 2024
Reply from Rex MD
what made this a great experience is having alvin dark help me with additional information on some other products. very helpful.........Thanks Alvin.
Date of experience: April 15, 2024
Reply from Rex MD
She listened to my needs & requests and gave me the support & service I was looking for.
Date of experience: April 19, 2024
Reply from Rex MD
Phyllis was very understanding. She did offer me a deal. A discount to continue my subscription. But unfortunately I declined it because of personal reasons. She was very understanding, helpful and kind.
Date of experience: April 15, 2024
Reply from Rex MD
Easy ordering process without a visitor to doc office an im looking forward to trying there products
Date of experience: April 16, 2024
Reply from Rex MD
Shayla(sp?) hope I have her name correct. So professional and was the easiest customer service I have felt with in a while thank you:)
Date of experience: April 09, 2024
Reply from Rex MD
I received great customer service in resuming my orders. My wife passed away last year so I saw no need to continue the service. I've recently begun dating again and the two keepers still enjoy sex, so I need to be prepared and this product always performed as promised. My suspended shipment was reinstated immediately and shipped same day!
Date of experience: March 18, 2024
Reply from Rex MD
They shipped to the wrong address in January and billed my credit card. I called them to complain and they said sorry for the mistake and promised to Re ship to the correct address. After three calls over two months nothing has happened. Their customer service is terrible. I would recommend buying from some other supplier that cares about there customers.
Date of experience: January 03, 2024
Reply from Rex MD
Any questions that I have, are answered professionally and with care.
Never had any problems!! Good company and would recommend to anyone. The product that I receive works wonderful.
Date of experience: March 29, 2024
Reply from Rex MD
Tim from South Carolina knew from the get go how to help me with my issue and made no fuss, no attitude about it plus he knew what he was doing. he's actually the greatest operator I've ever spoken to since we started using your services, you need more people like Tim. I made sure to tell him that before hanging up too. Thank you
Date of experience: March 05, 2024
Reply from Rex MD
Marquez straightened out the problem I almost switched companies you can thank Marquez for my business
Date of experience: April 08, 2024
Reply from Rex MD
Don’t trust! They send multiple text messages saying you get 95% off however they refuse to honor their promises.
Date of experience: March 30, 2024
Reply from Rex MD
Phyllis was extremely friendly, professional, courteous, and effective in assisting me with password reset, as well as prescription management for my upcoming order to ensure timely approval by the doctor and delivery to the correct address.
Date of experience: April 18, 2024
Reply from Rex MD
Always appreciate Rex MD giving me a phone call to check on my medical condition . Happy with my prescribed medication , works well. Do like the flexibility of changing my order if needed.
Date of experience: March 14, 2024
Reply from Rex MD
Great customer service from Phyllis
Date of experience: April 25, 2024
Reply from Rex MD