3,520 total
Phyllis was great. Verified everything and understood my concern right away. She was clear and precise about the case. Wonderful customer support!
Date of experience: April 24, 2024
Reply from Rex MD
Thank you for your kind words! We're thrilled to hear that Phyllis provided you with wonderful customer support. We appreciate your feedback and look forward to serving you again in the future.
Phyllis helped me and she was wonderful. I needed to cancel my prescription because I had too much and I was having some issues that my personal doctor needed to address. I thought it might be hard to do but Phyllis did everything and even funded an order that was coming. Thank you!
Date of experience: April 15, 2024
Reply from Rex MD
We are glad to hear Phyllis was able to assist you with your needs and rectify any issues you may have been experiencing. Thank you for sharing your feedback with us and the community; it is greatly appreciated.
I placed a re-order for meds on April 20th. There was issues with the web page that ignored my order.
Alvin called back and we straightened out the order. Alvin did a great job in correcting my order. Thank you Alvin
Date of experience: April 20, 2024
Reply from Rex MD
We are glad to hear Alvin was able to assist you with straightening out your account and remedying any issues you may have encountered. Thank you for being a valued RexMD member! We truly appreciate your business and look forward to helping you again soon.
I spoke with Phyllis when I called. You couldn’t ask for a more friendly person to talk with. She took care of all my concerns.
Date of experience: April 25, 2024
Reply from Rex MD
Thank you for your positive review! We're delighted to hear that Phyllis provided friendly and helpful service. We appreciate your feedback and look forward to assisting you in the future.
It was quick and easy, no appointments and no waiting in a line
Date of experience: April 26, 2024
Reply from Rex MD
Thank you for your review! We're glad to hear that you found our service quick and easy. We appreciate your feedback and look forward to continuing to provide you with excellent service.
what made this a great experience is having alvin dark help me with additional information on some other products. very helpful.........Thanks Alvin.
Date of experience: April 15, 2024
Reply from Rex MD
We are pleased to hear that you had a pleasant experience with Alvin. Thank you for your positive feedback and for being a valued RexMD customer!
She listened to my needs & requests and gave me the support & service I was looking for.
Date of experience: April 19, 2024
Reply from Rex MD
We strive to provide five-star services and are so happy that you feel we delivered exactly that! Thank you for your feedback and for being the best part of RexMD! If you need anything, please don’t hesitate to reach out in the future.
Phyllis was very understanding. She did offer me a deal. A discount to continue my subscription. But unfortunately I declined it because of personal reasons. She was very understanding, helpful and kind.
Date of experience: April 15, 2024
Reply from Rex MD
We are very happy to hear that you had a great experience with us. Thank you so much for your positive feedback and for being the best part of RexMD! If you ever need services such as ours in the future, please do not hesitate to reach out.
Easy ordering process without a visitor to doc office an im looking forward to trying there products
Date of experience: April 16, 2024
Reply from Rex MD
We value your feedback and are very grateful that you took the time to let us know you had a pleasant experience. Thank you for being a valued RexMD customer!
Shayla(sp?) hope I have her name correct. So professional and was the easiest customer service I have felt with in a while thank you:)
Date of experience: April 09, 2024
Reply from Rex MD
We take great pride in providing our customers with the best service we possibly can. We are so glad to hear that you had an excellent experience with us, and we want to thank you for taking the time to provide us with your feedback.
I received great customer service in resuming my orders. My wife passed away last year so I saw no need to continue the service. I've recently begun dating again and the two keepers still enjoy sex, so I need to be prepared and this product always performed as promised. My suspended shipment was reinstated immediately and shipped same day!
Date of experience: March 18, 2024
Reply from Rex MD
We take great pride in providing our clientele with the best service we possibly can. We are so glad to hear that you had an excellent experience with us, and we want to thank you for taking the time to provide us with your feedback.
They shipped to the wrong address in January and billed my credit card. I called them to complain and they said sorry for the mistake and promised to Re ship to the correct address. After three calls over two months nothing has happened. Their customer service is terrible. I would recommend buying from some other supplier that cares about there customers.
Date of experience: January 03, 2024
Reply from Rex MD
We are very sorry to hear you experienced a shipping issue with your most recent order. We will look into this error for you as we understand how important it is to receive your prescription in a timely manner and how frustrating it can be when it is not. Someone from our management team will reach out to you shortly with a resolution. Thank you for being a valued RexMD customer!
Any questions that I have, are answered professionally and with care.
Never had any problems!! Good company and would recommend to anyone. The product that I receive works wonderful.
Date of experience: March 29, 2024
Reply from Rex MD
We take great pride in providing our customers with the best service we possibly can. We are so glad to hear that you had an excellent experience with us and are likely to recommend us to your peers. Thank you for taking the time to provide us with your feedback.
Tim from South Carolina knew from the get go how to help me with my issue and made no fuss, no attitude about it plus he knew what he was doing. he's actually the greatest operator I've ever spoken to since we started using your services, you need more people like Tim. I made sure to tell him that before hanging up too. Thank you
Date of experience: March 05, 2024
Reply from Rex MD
We are pleased to hear that you had a fantastic experience with Tim. We appreciate your positive feedback. Thank you for being a valued RexMD customer!
Marquez straightened out the problem I almost switched companies you can thank Marquez for my business
Date of experience: April 08, 2024
Reply from Rex MD
We are glad to hear Marquez was able to assist you with your needs and rectify any issues you may have been experiencing. Thank you for sharing your feedback with us and the community; it is greatly appreciated.
Don’t trust! They send multiple text messages saying you get 95% off however they refuse to honor their promises.
Date of experience: March 30, 2024
Reply from Rex MD
Thank you for your feedback, Justin. We are sorry to hear you are unhappy with the pricing; however, we guarantee the lowest price per tablet on generic Viagra®, Cialis®, and Cialis® Daily. Compare to any telehealth provider and save up to 95% on generic ED medications—if you find a lower price, we will beat it, guaranteed!
Phyllis was extremely friendly, professional, courteous, and effective in assisting me with password reset, as well as prescription management for my upcoming order to ensure timely approval by the doctor and delivery to the correct address.
Date of experience: April 18, 2024
Reply from Rex MD
We are glad to hear Phyllis was able to assist you with your needs and remedy any issues you may have encountered. We are here to help at every turn. Thank you for sharing your feedback with us and the community; it is greatly appreciated.
Always appreciate Rex MD giving me a phone call to check on my medical condition . Happy with my prescribed medication , works well. Do like the flexibility of changing my order if needed.
Date of experience: March 14, 2024
Reply from Rex MD
We are happy to help! Thank you so much for your positive feedback and for being a loyal RexMD customer!
Great customer service from Phyllis
Date of experience: April 25, 2024
Reply from Rex MD
Thank you for your feedback! We're so glad to hear about your great experience with Phyllis. We appreciate your kind words and look forward to serving you again in the future.
